Calling all retailers in North West Leicestershire

Retail Workshops

Wednesday 20th October, 4.30-7.00pm
Hood Park Leisure Centre, Ashby

Wednesday 27th October, 4.30-7.00pm
District Council Offices, Coalville

These events, inspired by Mary Portas, ‘Mary Queen of Shops’, have been designed to help retailers make the most of
their business and gain competitive edge.
The independent retail sector faces a challenging time working in an environment when supermarkets, chains and online
retailers are taking a larger piece of the pie in market share year on year.
So what can an independent retailer do to punch above their weight to attract and retain customers to survive and
prosper?
Discerning consumers value what independent retail can offer in contrast to that of the bigger players. They value a
diverse high street that offers a unique shopping experience, great customer service and retailers that have a depth of
product knowledge.
These events will cover 3 main topics:
3 steps to increase your shops turnover
Attracting customers into the store
Converting customers once in the store
Retaining customers who have bought from you
How to get your staff to make the till ring?
Customer service
Sales ability
Creating a great atmosphere
What to do in downtime
Maximising displays
How to get your shop to sell its products itself?
Promotions
Layout
Music
Lighting
Scent
Price tickets
POS
These sessions will be packed full of practical examples and information, delivered in easy-to-understand bite-sized
chunks, that you can take away and implement into the business the next day ready for the Christmas rush ahead!
Cost
These events are free of charge and includes a light buffet. *Attendance is free of charge, however a cancellation fee will be charged of £25+VAT if organisers are not informed of
cancellation at least three working days prior to an event start date. Substitutions can be made at any time.
How to book
Book your place by calling our client contact centre on 0845 058 6644 or email info@businesslinkem.co.uk